[업데이트] 서비스 사용성 개선 ( 상담 분류 / 의료진 / 1:1 상담 )

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작성자 : WiseAI

안녕하세요. 에이유 운영팀입니다.
서비스 사용성을 개선하기 위해 작은 변경 사항들이 업데이트 되었습니다.
아래 내용을 확인해주시고 문의사항이 있다면 1:1 상담을 이용해주세요!

# 상담 분류 # 의료진 # 1:1 상담


✨ 상담 분류 명칭 변경


✓ 변경 사유 : 보다 명확하게 AI 상담 결과를 인지하실 수 있도록 일부 상담 분류의 명칭을 변경하였습니다.
✓ 어떻게 변경되었나요?

변경 전 변경 후 비고
즉시종료 통화중단 후 문자 안내
직원연결요청 근무시간
직원연결요청 근무 외 시간 근무시간_상담원 연결 및 문자 안내
근무 외 시간_상담원 연결 및 문자 안내 통계/보고 메뉴에서는
통일된 명칭(상담원 연결 및 문자 안내)로 확인하실 수 있습니다.

✨ 재직중인 의료진 노출


✓ 메뉴 위치 : 설정 > 예약 담당 의료진
✓ 무엇이 변경되었나요?

  • 예약 담당 의료진 화면 진입 시, **'재직'**중인 의료진이 필터링 되어 노출됩니다.
  • 퇴직 처리된 의료진을 확인하고 싶으시다면 화면 상단 '재직 여부' 필터를 변경해주세요.

✨ 1:1 상담 첨부파일 기능 개선


✓ 메뉴 위치 : 고객센터 > 1:1 상담
✓ 어떤 기능이 추가되었나요?

  • 입력란에 첨부파일을 드래그앤드랍 해서 넣거나, Ctrl+V 복사/붙여넣기 기능으로 첨부파일을 업로드할 수 있습니다. ( 기존의 [ 파일 첨부 ] 버튼 기능도 유지됩니다 )
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...
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