[업데이트] 인바운드 / 아웃바운드 이력의 상담 요청 진행 상태 표기

안녕하세요. 에이유 운영팀입니다.
이제 각 AI 응대 이력별 상담 요청 현황을 리스트에서 바로 확인할 수 있습니다!

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✨ 상담 이력의 상담 요청 진행 상태 표기

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✓ 메뉴 위치 : 상담 > 인바운드 / 아웃바운드
✓ 기능 개선 사항

• 인바운드 / 아웃바운드 이력 리스트에 '진행 상태' 필드가 추가되었습니다.
• 상담 요청 건이 생성되어있는 경우 상담 요청의 진행 상태를 노출하며, 연결된 상담 요청 건이 없을 경우 '-'로 표기됩니다.
• 상담 요청 건이 없는 이력을 확인하고자 하실 경우 '진행 상태 = 상태 없음' 필터를 활용해보세요!

![image.png](data:image/png;base64,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...