[업데이트] AI 챗봇 진료 전·후 이미지 안내 기능 출시

0
작성자 : WiseAI

안녕하세요. 에이유 운영팀입니다.
보다 직관적이고 효과적인 진료 안내를 위해 AI 챗봇 진료 서비스 전·후 이미지 안내 기능이 새롭게 오픈되었습니다.
이번 업데이트를 통해 챗봇에서 진료 안내 시 진료 전·후 이미지까지 함께 안내할 수 있게 되어, 환자 경험과 예약 전환 효과를 높일 수 있습니다.
새로운 기능을 활용하시려면 어드민(설정 > AI 콘텐츠 설정)에서 이미지 등록이 필요합니다.

✨ 주요 기능

  • 전/후 이미지 등록
    각 진료 항목의 Before & After 이미지를 등록 가능
  • AI 챗봇 안내 연동
    환자가 상담 받을 때 이미지와 텍스트가 함께 제공

✨ 기대 효과

  • 진료에 대한 환자의 이해도와 신뢰도 향상
  • 시각적 경험 강화로 상담 만족도 및 예약 전환 증가
  • 전/후 사례 기반 안내로 보다 직관적인 진료 안내 가능

✅ 적용 방법 및 참고 사항

  • 설정 > AI 콘텐츠 설정 > 진료 서비스에서 전/후 이미지를 등록하면 답변에 적용됩니다.
  • 진료의 전/후 이미지에 해당하는 내용만 업로드해주세요.
  • 이미지와 해당 제목, 내용을 모두 입력하면 등록이 가능하며, 작성 시 꼭 해당 진료 서비스와 연관된 내용으로만 자세히 작성해 주세요.
    (무관한 내용 작성 시 AI가 관련 없는 내용으로 판단해, 해당 내용이 안내되지 않을 수 있습니다.)

✅ 이미지 등록 시 챗봇 답변 방식 안내

  1. 고객이 챗봇으로 특정 진료 서비스에 대해 질문
  2. 해당 진료 서비스에 등록된 전/후 이미지가 있는 경우,
    진료 서비스에 대한 답변과 함께 고객에게 "진료 전/후 이미지를 보여드릴까요?"라는 의사 확인
    (고객이 특정 진료 이미지를 보여달라는 의사를 바로 표시한 경우 의사를 확인하는 절차는 생략하고 바로 이미지 전송)
  3. 고객이 긍정의사 표현 시, 이미지 및 설명을 포함한 답변 진행

![스크린샷 2025-11-11 113019.png](data:image/png;base64,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...

AI를 통해 무엇이든
물어보세요!