[업데이트] 인바운드 AI 응대 이력 대화 내용 요약 서비스가 추가되었습니다! & 윈도우앱 1.3.2 업데이트 안내
안녕하세요, 에이유 운영팀입니다.
인바운드 콜로 진행된 통화 이력에 대해서도 대화 내용을 AI가 요약해서 보여주는 서비스가 적용되었습니다!
윈도우앱에도 작은 개선 사항들이 포함되어 업데이트 후 사용해주시기 바랍니다. 🤗
✨ 인바운드 대화 내용 요약
✓ 메뉴 위치 : AI 응대 > 인바운드
- 이전 이력에 대해서는 기존과 동일하게 키워드 형태로 노출이 될 예정이며, 새롭게 쌓이는 이력에서 확인해보세요~
- 리스트에서는 한 줄 요약으로 대략적인 대화 내용을 확인할 수 있고, 상세 페이지에서는 보다 세부적인 내용을 확인할 수 있습니다!
예시)
![image.png](data:image/png;base64,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...