[업데이트] 윈도우앱에 챗봇 상담 메뉴가 추가되었습니다! & 윈도우앱 1.3.3 업데이트 안내
안녕하세요, 에이유 운영팀입니다.
윈도우앱에 새로운 메뉴가 추가되었습니다! 실시간 챗봇 이력을 확인하고 추가 상담 내용을 기록해보세요~
그 외에도 작은 개선 사항들이 있으니 윈도우앱을 꼭 업데이트 해주시기 바랍니다!
📌 윈도우앱 매뉴얼 리뉴얼 📌
서비스를 보다 잘 활용하실 수 있도록 윈도우앱 매뉴얼이 새롭게 리뉴얼 되었습니다! → 매뉴얼 보러 가기
각 메뉴별로 정리된 내용을 필요에 따라 확인해보시고 궁금하신 점은 언제든지 문의해주세요.
🟩 챗봇 상담 메뉴 미리보기
✓ 전체적인 구성은 '통화 이력' 메뉴와 동일합니다!
![image.png](data:image/png;base64,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...